If you don’t want to accept the call, select Decline to dismiss the call and send it to voice mail, if available. To answer the call, select the notification. When a contact calls you, a notification displays on your screen. Paste the number if it is already copied to the clipboard.Īfter the call connects, use the mic button at the bottom of the window to mute/unmute yourself, and the handset button to end the call. Group Pickup: Enables voice users to pick up calls that are ringing for other voice users who are assigned to. Select the number buttons on the Dial pad. Skype for Business Server provides the following call management features: Call Park: Enables voice users to temporarily park a call and then pick it up from the same or another phone. To check which licenses are needed, your technical support team should see Skype for Business and Microsoft Teams add-on licensing.įrom the main Skype for Business screen, click the Dial Pad tab.Įnter a phone number in one of the following ways: Note: If you don’t see the dial pad, your organization doesn’t have the correct licenses. If your Skype for Business account is enabled for Enterprise Voice, you can use the dial pad to call a phone number from Skype for Business. Select the Participants button to invite other contacts to join the call. Select the IM button to add instant messaging to a Skype for Business call. Select the Video button to add video to a Skype for Business call. Slide the pointer up and down for volume, or select the speaker icon at the top of the volume control to mute your speaker. Select the Call Controls button for the following options:ĭial pad to interact with an automated phone system, such as entering a code, when you call your voicemail, or make a selection when you call an office reception desk.
Use the other call controls as appropriate: Voice mail: to call the contact’s voice mailĪfter the call connects, use the mic button at the bottom of the window to mute/unmute yourself, and the handset button to end the call. Skype call: to call the contact in Skype for Business
New Number.: to enter a different number to call that personSkype for Business Work: to call the contact at a work number Then choose one of the following options for the call: To call a contact using Skype for Business, select the contact and select the phone button. But, depending on your setup, you may not be able to use Skype for Business to communicate with people in another business, or other Skype users. By default you can communicate with other Skype for Business users in your business. Important: When your admin set up Skype for Business, they determined who you can communicate with using Skype for Business.
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